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Microsoft Copilot & M365 AI Solution

AI-Powered Productivity Across the Microsoft 365 Ecosystem

Centric helps organizations adopt Microsoft Copilot and M365 AI capabilities to enhance productivity, collaboration, and decision-making across the enterprise. Our Microsoft Copilot & M365 AI services focus on enablement, readiness, and responsible adoption-without overlapping into custom AI model development or deep technical implementation.


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Why Microsoft Copilot Matters

As organizations look to leverage AI, productivity and knowledge work are often the first areas of impact. However, adopting AI without proper readiness, governance, and user enablement can create security, compliance, and adoption challenges.

Microsoft Copilot brings AI directly into familiar Microsoft 365 tools, helping users work more efficiently while keeping data secure. A structured Copilot adoption approach ensures organizations realize value while maintaining enterprise control.


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Copilot for Microsoft 365

Enable AI-powered assistance across Microsoft 365 applications to enhance productivity, content creation, and information discovery.

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Microsoft Teams Copilot

Enable Copilot within Microsoft Teams to support meetings, collaboration, and communication workflows.

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Custom Copilots

Define and position custom Copilot use cases aligned with business needs, focusing on governance and value realization rather than implementation.

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Copilot for Microsoft 365

AI assistance embedded in everyday work.

We help organizations adopt Copilot for Microsoft 365 to enhance productivity across applications such as Word, Excel, PowerPoint, Outlook, and SharePoint-while ensuring secure and responsible use.


Copilot readiness and adoption planning

Developing comprehensive readiness and adoption plans to ensure successful integration and utilization of Microsoft Copilot within M365 environments.

Data security and permissions alignment

Aligning data security protocols and permissions to ensure safe and compliant usage of Microsoft Copilot and M365 AI tools across the organization.

User enablement and change management

Empowering users through targeted enablement and effective change management strategies to drive successful adoption of Microsoft Copilot and M365 AI.

Value realization across business functions

Maximizing value realization by leveraging Microsoft Copilot and M365 AI to drive efficiency, innovation, and collaboration across business functions

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Microsoft Teams Copilot

Smarter collaboration and meetings.

We enable Microsoft Teams Copilot to help organizations improve meeting effectiveness, collaboration, and communication by leveraging AI-powered summaries, insights, and assistance


AI-enabled meeting productivity

Enhancing meeting productivity with AI-driven tools in Microsoft Copilot and M365 to streamline collaboration, automate tasks, and improve decision-making.

Collaboration and communication enhancement

Enhancing collaboration and communication through AI-powered tools in Microsoft Copilot and M365, enabling seamless workflows and real-time insights

Governance and information protection

Establishing robust governance and information protection frameworks to ensure secure and compliant use of Microsoft Copilot and M365 AI tools.

Secure enterprise deployment

Ensuring a secure and seamless enterprise deployment of Microsoft Copilot and M365 AI, with robust safeguards for data and compliance.

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Custom Copilots

AI assistance tailored to business needs.

We help organizations define high-level custom Copilot scenarios aligned with specific business processes or roles. Our focus is on use-case definition, governance, and roadmap planning-not technical build or AI model implementation.

 


Business use-case identification

Identifying key business use cases to effectively leverage Microsoft Copilot and M365 AI for driving operational efficiency and innovation.

Copilot governance and guardrails

Establishing governance frameworks and guardrails for Microsoft Copilot to ensure secure, compliant, and efficient usage across the organization.

Integration considerations with Microsoft ecosystem

Assessing integration strategies to ensure smooth alignment of Microsoft Copilot and M365 AI within the broader Microsoft ecosystem for enhanced functionality and synergy.

Adoption and value planning

Developing adoption strategies and value plans to ensure successful implementation and measurable benefits of Microsoft Copilot and M365 AI across the organization.

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How We Work

At Centric, we help organizations harness Microsoft Copilot and M365 AI to transform the way people work. By embedding AI directly into everyday tools like Microsoft 365, we enable smarter collaboration, faster decision-making, and increased productivity. Our experts guide you from strategy to adoption, ensuring Copilot is securely implemented, responsibly governed, and aligned with your business goals to deliver real, measurable impact.


Assess and Prepare

We assess data readiness, security posture, and organizational readiness for Copilot adoption.

Enable and Adopt

We enable Copilot capabilities and support user adoption through structured change management.

Govern and Optimize

We establish governance and usage guidelines to ensure responsible, secure, and sustainable AI adoption.

Start Your Copilot Journey

AI-driven productivity starts with the right foundation and governance. Centric’s Microsoft Copilot & M365 AI services help organizations adopt Copilot responsibly, unlock productivity gains, and align AI usage with business goals. Engage our experts to assess readiness and define a Copilot adoption roadmap for your organization.

Microsoft Copilot & M365 AI for Enhanced Productivity & Collaboration

Business Outcomes

• Improved employee productivity and efficiency
• Better collaboration and knowledge sharing
• Responsible and secure AI adoption
• Faster realization of AI-driven value
• Alignment with enterprise security and compliance standards

Who This Is For

• Enterprises adopting Microsoft Copilot
• Organizations using Microsoft 365 at scale
• Business leaders seeking productivity gains through AI
• IT teams ensuring secure and governed AI adoption

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Microsoft Copilot & M365 AI for Enhanced Productivity & Collaboration

See How We’ve Helped Businesses Achieve Their Goals

Our marketing strategies don’t just look good on paper—they deliver real, measurable results. Explore our success stories to see how Centric has empowered businesses like yours to thrive.

What Our Clients Say About Us

The team was flexible, attentive to the client's needs, and trustworthy. Centric's comprehensive, well-organized process and checklists were key elements of the project management approach.

Steve Louis

Senior Vice President - Promethean Energy

Centric has helped us achieve a 105% surge in conversions, a 47% decrease in cost per lead, an 8.58% conversion rate from paid advertising, and an ROI of 16.6 times

Bobby Grover

President - BigTex Storage

Centric delivered items on a lightning fast turnaround. They never once told us they couldn't do something, and always made it happen.

Rebecca Burley

HBMA

They came up with the requested solution with minimum to no materials available from our side.

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General Manager - Omnialog

Their customer care and feedback research skills, and persistence in achieving great results were unique.

Amr Alkhatib

Brand Manager at Sharbatly Fruits

Centric delivered on time and also responded to everything we ever asked very promptly. Most of the time same day and if not within 24 hours they would respond.

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HRSS CPA

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Frequently Asked Questions

No. Custom AI model development is covered under Artificial Intelligence Services.

Yes. When properly configured, Copilot adheres to Microsoft 365 security and compliance controls.

Yes. User enablement and change management are critical to successful adoption.

Yes. Copilot can be enabled in phases across teams and functions.

Contact us
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Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.

Fancy a coffee, virtual or physical? It's on us – let's connect!

Contact us
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Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.

Fancy a coffee, virtual or physical? It's on us – let's connect!