Centric helps organizations adopt Microsoft Copilot and M365 AI capabilities to enhance productivity, collaboration, and decision-making across the enterprise. Our Microsoft Copilot and M365 AI services focus on enablement, readiness, and responsible adoption-without overlapping into custom AI model development or deep technical implementation.
As organizations look to leverage AI, productivity and knowledge work are often the first areas of impact. However, adopting AI without proper readiness, governance, and user enablement can create security, compliance, and adoption challenges.
Microsoft Copilot brings AI directly into familiar Microsoft 365 tools, helping users work more efficiently while keeping data secure. A structured Copilot adoption approach ensures organizations realize value while maintaining enterprise control.
We configure, deploy, and govern Copilot for Microsoft 365 across your tenant enabling AI-powered assistance in Word, Excel, PowerPoint, Outlook, and Teams, with data access controls, sensitivity label alignment, and user adoption programs that drive measurable productivity gains.
We activate and configure Copilot within Microsoft Teams for meeting summarization, action item extraction, real-time translation, and collaboration intelligence reducing meeting overhead and ensuring decisions and next steps are automatically captured and distributed.
We design and build custom Copilot Studio agents tailored to specific business roles and workflows integrating with your SharePoint knowledge bases, CRM, HR, and operational systems to deliver role-specific AI assistance that works within your security and governance boundaries.
We help organizations adopt Copilot for Microsoft 365 to enhance productivity across applications such as Word, Excel, PowerPoint, Outlook, and SharePoint-while ensuring secure and responsible use.
Developing comprehensive readiness and adoption plans to ensure successful integration and utilization of Microsoft Copilot within M365 environments.
Aligning data security protocols and permissions to ensure safe and compliant usage of Microsoft Copilot and M365 AI tools across the organization.
Empowering users through targeted enablement and effective change management strategies to drive successful adoption of Microsoft Copilot and M365 AI.
Maximizing value realization by leveraging Microsoft Copilot and M365 AI to drive efficiency, innovation, and collaboration across business functions
We enable Microsoft Teams Copilot to help organizations improve meeting effectiveness, collaboration, and communication by leveraging AI-powered summaries, insights, and assistance
Enhancing meeting productivity with AI-driven tools in Microsoft Copilot and M365 to streamline collaboration, automate tasks, and improve decision-making.
Enhancing collaboration and communication through AI-powered tools in Microsoft Copilot and M365, enabling seamless workflows and real-time insights
Establishing robust governance and information protection frameworks to ensure secure and compliant use of Microsoft Copilot and M365 AI tools.
Ensuring a secure and seamless enterprise deployment of Microsoft Copilot and M365 AI, with robust safeguards for data and compliance.
We help organizations define high-level custom Copilot scenarios aligned with specific business processes or roles. Our focus is on use-case definition, governance, and roadmap planning-not technical build or AI model implementation.
Identifying key business use cases to effectively leverage Microsoft Copilot and M365 AI for driving operational efficiency and innovation.
Establishing governance frameworks and guardrails for Microsoft Copilot to ensure secure, compliant, and efficient usage across the organization.
Assessing integration strategies to ensure smooth alignment of Microsoft Copilot and M365 AI within the broader Microsoft ecosystem for enhanced functionality and synergy.
Developing adoption strategies and value plans to ensure successful implementation and measurable benefits of Microsoft Copilot and M365 AI across the organization.
At Centric, we help organizations harness Microsoft Copilot and M365 AI to transform the way people work. By embedding AI directly into everyday tools like Microsoft 365, we enable smarter collaboration, faster decision-making, and increased productivity. Our experts guide you from strategy to adoption, ensuring Copilot is securely implemented, responsibly governed, and aligned with your business goals to deliver real, measurable impact.
We assess data readiness, security posture, and organizational readiness for Copilot adoption.
We enable Copilot capabilities and support user adoption through structured change management.
We establish governance and usage guidelines to ensure responsible, secure, and sustainable AI adoption.
AI-driven productivity starts with the right foundation and governance. Centric’s Microsoft Copilot & M365 AI services help organizations adopt Copilot responsibly, unlock productivity gains, and align AI usage with business goals. Engage our experts to assess readiness and define a Copilot adoption roadmap for your organization.
Accelerate AI-powered productivity with our full range of Microsoft Copilot and M365 AI services. We help you prepare, deploy, govern, and optimize Copilot to deliver secure, compliant, and measurable business value across your organization.
• Improved employee productivity and efficiency
• Better collaboration and knowledge sharing
• Responsible and secure AI adoption
• Faster realization of AI-driven value
• Alignment with enterprise security and compliance standards
• Enterprises adopting Microsoft Copilot
• Organizations using Microsoft 365 at scale
• Business leaders seeking productivity gains through AI
• IT teams ensuring secure and governed AI adoption
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No. Custom AI model development is covered under Artificial Intelligence Services.
Yes. When properly configured, Copilot adheres to Microsoft 365 security and compliance controls.
Yes. User enablement and change management are critical to successful adoption.
Yes. Copilot can be enabled in phases across teams and functions.
The Microsoft Copilot readiness assessment includes a thorough evaluation of your organization’s current infrastructure, systems, and processes to ensure alignment with Microsoft Copilot’s capabilities. This assessment focuses on understanding your workflows, identifying areas for AI automation, and assessing the required changes for seamless Copilot integration. The results of the assessment help inform a clear action plan, laying the foundation for a successful deployment and adoption of Copilot within your organization.
Microsoft Copilot is a next-generation AI tool that offers more advanced, context-aware capabilities compared to traditional automation tools. Unlike Robotic Process Automation (RPA) and other legacy solutions, Copilot uses natural language processing, machine learning, and integration with Microsoft 365 to automate tasks, provide intelligent suggestions, and enhance productivity. It adapts to users' needs and workflows, making it more dynamic, personalized, and efficient than rigid, rule-based automation tools.
To use Microsoft Copilot, your organization must have the appropriate Microsoft 365 licenses. Generally, this includes Microsoft 365 Enterprise licenses, such as E3 or E5 plans. Depending on the size of your organization and the specific needs, additional licenses or upgrades may be required. We can guide you through the licensing requirements during the readiness assessment phase to ensure you have the necessary licenses to fully leverage Copilot's capabilities.
Microsoft Copilot benefits a wide range of industries, especially those with complex workflows and large volumes of repetitive tasks. Sectors such as finance, healthcare, retail, education, and manufacturing can particularly benefit from Copilot’s ability to streamline operations, automate routine tasks, and enhance decision-making processes. By leveraging AI to handle administrative work, businesses in these industries can focus on strategic priorities and improve overall efficiency.
Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.
Fancy a coffee, virtual or physical? It's on us – let's connect!
Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.
Fancy a coffee, virtual or physical? It's on us – let's connect!
