Support & Optimization Services
Ensuring Long-Term SharePoint Success with Continuous Support and Optimization

We understand that SharePoint is at the heart of your business operations, and we’re here to make sure it keeps performing at its best. Our SharePoint Support & Optimization services are designed to keep your system running smoothly, whether it’s through regular maintenance, troubleshooting, or fine-tuning features. We’re proactive in resolving issues and optimizing performance, ensuring SharePoint is always ready to meet your business needs. With us, you can trust that SharePoint will always work seamlessly, helping you focus on what matters most to your business.


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Our SharePoint Support & Optimization Services

We provide complete, tailored SharePoint support and optimization services to ensure that your platform operates smoothly, efficiently, and securely.


Ongoing SharePoint Support & Optimization

We provide proactive SharePoint support services, including troubleshooting, performance monitoring, and security updates to ensure your environment runs smoothly.

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SharePoint Health Checks

We perform regular health assessments, optimize site performance, and resolve any potential issues to maintain high system performance.

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User Training & Adoption Support

We offer user training programs and create support materials to boost adoption and ensure your team uses SharePoint effectively.

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Feature Enhancements & Customization

We enhance SharePoint’s functionality by adding new features, integrating third-party tools, and customizing workflows to adapt to your business needs.

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Ongoing SharePoint Support & Optimization

Ensuring Your SharePoint Environment Remains Secure and Efficient

Your SharePoint environment requires continuous attention to maintain performance and security. We provide ongoing SharePoint support and maintenance services to keep your platform running smoothly. Our SharePoint support help includes regular security patches, updates, and troubleshooting to ensure SharePoint meets your business’s evolving needs.


Proactive Monitoring

We monitor the health of your SharePoint system to identify issues before they impact your business. Our proactive approach ensures that your platform is always up-to-date and secure.

Performance Optimization

We fine-tune your SharePoint environment to ensure high performance, even as your content grows. This includes SharePoint optimization services such as search functionality, improving load times, and resolving any bottlenecks that may arise.

Security & Compliance

We ensure your SharePoint platform stays secure by regularly updating security protocols, applying the latest patches, and ensuring your environment remains compliant with industry regulations such as GDPR and HIPAA.

SharePoint Health Checks

Comprehensive Audits to Ensure SharePoint Is Performing at Its Best

A SharePoint health check is a deep-dive audit of your environment to identify potential issues, improve performance, and optimize your SharePoint setup. Our SharePoint experts conduct thorough assessments of your system, providing actionable insights and recommendations for improvement.


System Audit & Assessment

We evaluate your SharePoint architecture, user permissions, site performance, and workflow efficiency to ensure your SharePoint environment is fully optimized.

Issue Identification & Resolution

We identify potential issues like security risks, performance bottlenecks, and compliance gaps, and provide SharePoint Optimization solutions to address them before they become critical.

Best Practices & Recommendations

We provide actionable recommendations based on SharePoint best practices to improve your environment’s performance, security, and usability.

User Training & Adoption Support

Ensuring Seamless SharePoint Adoption Across Your Organization

User adoption is crucial for SharePoint's success. We provide comprehensive SharePoint user training to ensure your team can fully leverage the platform's features. Our training programs are tailored to your organization's needs, ensuring that all users, from content creators to administrators, are equipped to maximize SharePoint’s capabilities.


Customized Training Programs

We create training sessions tailored to specific user roles, ensuring that your team learns the skills needed to effectively use SharePoint in their daily workflows.

On-Demand Training Resources

Our training resources are available on-demand, so your team can access materials at their convenience, ensuring continuous learning and support.

Ongoing Adoption Support

We offer continuous support to help your users overcome any adoption challenges, ensuring they feel confident using SharePoint to improve collaboration and productivity.

Feature Enhancements & Customization

Tailoring SharePoint to Evolve with Your Business Needs

As your business grows, SharePoint needs to grow with it. Our SharePoint feature enhancement and customization services help you adapt SharePoint to meet new business requirements, whether it's adding new functionality or integrating with other systems.


Custom Web Parts & Features

We design and develop custom web parts and solutions using SharePoint Framework (SPFx) to extend SharePoint's functionality and tailor it to your unique business needs.

Business Process Automation

Using Power Automate, we create automated workflows that streamline tasks such as document approvals, notifications, and document routing, reducing manual work and improving efficiency.

System Integrations

We integrate SharePoint with other business systems like CRM, ERP, and HR systems to ensure that your SharePoint platform becomes a central hub for all your enterprise data and processes.

Why Work With Us?

We don’t just set up SharePoint; we make it work for you. Our goal is to transform SharePoint into a tool that helps your teams collaborate, create, and grow with ease. Here's why choosing Centric is the right move:


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Tailored SharePoint Support

We don’t provide generic solutions, our SharePoint support is customized to your business’s unique environment, ensuring your system is always running at its best.

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Proven Expertise

Our certified SharePoint experts have extensive experience with SharePoint health checks, system optimization, and user training, ensuring your environment performs at its highest capacity.

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Continuous Improvement

We don’t just fix issues as they arise. We focus on continuously improving your SharePoint platform to keep it aligned with your growing business needs.

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Security & Compliance

You can trust that your data is safe with us. We set up robust security measures and ensure everything meets compliance standards, so you don’t have to worry.

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Comprehensive User Support

We provide end-to-end support, from training your users to optimizing workflows, ensuring a smooth SharePoint experience across your organization.

Ensure Long-Term Success with SharePoint

Let Centric handle your SharePoint support and optimization, ensuring your platform is secure, efficient, and aligned with your business goals. Get in touch today for a free SharePoint consultation to discuss how we can enhance your SharePoint experience.

See How We’ve Transformed SharePoint for Businesses

Our SharePoint solutions do more than meet technical needs, they drive real business impact. Discover our success stories to see how Centric has helped organizations optimize collaboration, streamline workflows, and achieve greater productivity through SharePoint.

What Our Clients Say About Us

The team was flexible, attentive to the client's needs, and trustworthy. Centric's comprehensive, well-organized process and checklists were key elements of the project management approach.

Steve Louis

Senior Vice President - Promethean Energy

Centric has helped us achieve a 105% surge in conversions, a 47% decrease in cost per lead, an 8.58% conversion rate from paid advertising, and an ROI of 16.6 times

Bobby Grover

President - BigTex Storage

Centric delivered items on a lightning fast turnaround. They never once told us they couldn't do something, and always made it happen.

Rebecca Burley

HBMA

They came up with the requested solution with minimum to no materials available from our side.

Alberto Bianconi

General Manager - Omnialog

Their customer care and feedback research skills, and persistence in achieving great results were unique.

Amr Alkhatib

Brand Manager at Sharbatly Fruits

Centric delivered on time and also responded to everything we ever asked very promptly. Most of the time same day and if not within 24 hours they would respond.

Zakir Seyar

HRSS CPA

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Tailored SharePoint Solutions for Every Industry

No matter your industry, Centric delivers customized SharePoint solutions designed to address your specific challenges and drive your business forward. From healthcare to finance, manufacturing to retail, we ensure SharePoint is optimized to meet the unique needs of your sector.

Our Thoughts

10 Real-World Success Stories in Digital Transformation

Explore real-world digital transformation success stories across industries, plus how Centric delivered ROI through AI, automation, and custom platforms.

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A Beginner’s Guide to Copilot in SharePoint

Imagine an intelligent assistant in SharePoint that streamlines workflows and boosts productivity welcome to Copilot, the ultimate game-changer

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A Deep Dive into SharePoint's Latest Security Concern: CVE-2023-24955

Learn about the SharePoint vulnerability CVE-2023-24955, its risks, and proactive steps to protect your organization from potential cyber threats and data breaches.

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Evolving IT: The Journey to Infrastructure as Code

Learn how Infrastructure as Code (IaC) transforms IT management, enabling automation, scalability, and efficiency for faster, reliable deployments and business agility.

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Frequently Asked Questions

SharePoint support ensures that your SharePoint environment runs smoothly, stays secure, and evolves with your business. From health checks to performance optimization and security patches, ongoing support ensures that SharePoint remains a productive tool, fully aligned with your organization's needs.

A SharePoint health check is a thorough audit of your SharePoint environment to identify potential issues, security risks, and performance bottlenecks. We assess everything from site performance to security configurations and provide actionable recommendations to improve your SharePoint system's health and efficiency.

We ensure role-based access control (RBAC) is implemented to protect sensitive data and configure document retention policies to maintain compliance with regulations like GDPR and HIPAA. Additionally, we conduct regular security audits and apply security patches to protect your environment from vulnerabilities.

We monitor and optimize SharePoint performance by addressing issues like slow load times, search functionality, and workflow bottlenecks. Our optimization services ensure SharePoint operates at peak performance, even as your content grows, by fine-tuning site collections, metadata structures, and document libraries.

We provide custom SharePoint training tailored to your team’s needs. From basic user training to administrator training, we ensure that everyone is equipped to use SharePoint effectively. Our adoption support includes user-friendly design, training resources, and ongoing assistance to ensure smooth transition and high adoption rates.

The timeline depends on the complexity of your SharePoint environment and the scope of optimization. For basic health checks and security patches, it can be done in a few days. More extensive optimizations, like workflow automation, site structure adjustments, or third-party integrations, may take a few weeks.

We work closely with you to understand your workflows and business goals, and we design custom SharePoint solutions such as web parts, business process automation (BPA), and integrations with other systems like CRM, ERP, and Microsoft Teams. Our goal is to ensure SharePoint works as efficiently as possible for your team.

We provide ongoing maintenance services, which include regular updates, security patches, and performance checks. Our team ensures that your SharePoint environment stays up-to-date with the latest features and security enhancements while minimizing disruption to your business.

Support focuses on addressing issues as they arise, including troubleshooting, security updates, and user assistance. Optimization, on the other hand, is about proactively improving your SharePoint environment, such as performance tuning, workflow automation, and system integrations, to ensure it operates at its best.

We specialize in system integrations, ensuring that SharePoint connects seamlessly with other enterprise applications like CRM, ERP, Microsoft Teams, and Power BI. Our team builds custom APIs and connectors to ensure smooth data flow between SharePoint and other systems, enhancing overall productivity and collaboration.

Contact us
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Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.

Fancy a coffee, virtual or physical? It's on us – let's connect!

Contact us
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Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.

Fancy a coffee, virtual or physical? It's on us – let's connect!