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Enterprise AI Solutions for Real Business Impact

Centric enables organizations to move beyond experimentation to scaled, production-ready Artificial Intelligence. Our services span strategy, predictive modeling, knowledge systems, conversational AI, computer vision, agentic automation, and deployment with MLOps governance. This approach ensures measurable business value, responsible adoption, and secure, enterprise-grade implementation.

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Computer Vision & Video Analytics

Centric enables organizations to convert camera data into actionable operational intelligence. Our Computer Vision & Video Analytics services focus on safety, compliance, inspection, and automated detection across industrial, commercial, and enterprise environments. Solutions are architected for accuracy, governance, and integration with existing operational systems.

AI models that detect objects, activities, and conditions relevant to operations and compliance.

Automated detection of PPE usage, restricted access, and hazardous behavior in operational environments.

Continuous inspection of assets, materials, and activities to identify defects, process deviations, and operational risks.

Low-latency, hardware-optimized models for real-time processing on-prem or at the network edge.

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AI Deployment, MLOps & Edge AI

Centric moves AI from experimentation into controlled, production-ready environments. We specialize in deploying models, building MLOps pipelines, enabling edge inference, and governing performance with drift monitoring and lifecycle controls.

Production deployment of AI models in cloud, hybrid, or on-prem environments with rollback and access control.

CI/CD for models, monitoring dashboards, drift alerts, human-in-the-loop approvals, and compliance alignment.

Low-latency inference for industrial, field, or regulated environments where cloud dependency is not viable.

Real-time oversight with KPI tracking, performance tuning, retraining triggers, and audit-ready observability.

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AI Strategy & Use-Case Discovery

Centric helps organizations move from exploratory AI conversations to a structured, ROI‑driven adoption plan. Our AI Strategy & Use‑Case Discovery services evaluate readiness, prioritize opportunities, and define a practical enterprise AI roadmap. This ensures investments are aligned with business value, compliance requirements, and operational realities.

We assess organizational, data, and technology readiness, identifying gaps in governance, security, skills, and architecture.

We identify, evaluate, and prioritize AI opportunities based on feasibility, business value, and implementation risk.

We build value cases, benefit models, and commercial justification to support leadership buy‑in and investment approval.

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Conversational AI & Copilot Solutions

Centric designs conversational AI solutions that deliver measurable productivity gains across business functions. Our approach goes beyond basic chatbots-we build enterprise-grade assistants, Copilot Studio implementations, and workflow-embedded experiences integrated with Microsoft Teams, M365, and line-of-business systems.

AI-driven assistants aligned to business roles, integrated with internal systems and governed identity policies.

Custom copilots built on Microsoft’s low-code foundation for workflows, systems integration, and knowledge access.

Operational guidance and self-service support for HR, Finance, IT, Operations, and frontline teams.

Embedded AI workflows that connect to SharePoint, CRM, ERP, ticketing systems, and data platforms.

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Generative AI & Knowledge Systems

Centric enables enterprises to adopt Generative AI responsibly, securely, and with measurable business value. Our focus is not experimentation - it is controlled deployment of LLMs, Retrieval-Augmented Generation (RAG), and knowledge assistants integrated with enterprise systems, governance frameworks, and data controls.

AI models tailored to organizational context, securely integrated with line-of-business systems.

Ground responses in approved, version-controlled enterprise knowledge rather than open internet data.

AI systems that cite sources, summarize, classify, and answer queries based on organizational documentation.

Enterprise security, identity control, data boundaries, compliance, risk evaluation, and responsible AI.

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Intelligent Automation & Agentic AI Workflows

Centric delivers intelligent automation solutions powered by agentic AI that can plan tasks, execute actions, and orchestrate workflows across enterprise systems. This is automation elevated: AI that acts with context, uses tools, triggers workflows, makes decisions with guardrails, and escalates to humans when required.

Autonomous AI that coordinates tasks across systems, including routing, scheduling, triggering actions, and engaging APIs.

Intelligence for approvals, prioritization, routing, escalation, and KPI-aligned decisions.

Deep workflow connectivity with finance, supply chain, HR, ITSM, CRM, and operational platforms.

Enterprise security, identity control, data boundaries, compliance, risk evaluation, and responsible AI.

Oversight and validation checkpoints for regulated environments, ensuring humans supervise decisions where risk or policy demands.

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Predictive & Decision AI (Custom ML/DL)

Centric builds predictive and decision intelligence solutions that help organizations anticipate outcomes, optimize operations, and drive measurable business performance. We specialize in developing production-grade machine learning and deep learning models fully aligned with enterprise data, governance, and compliance needs.

Forecast key business metrics-demand, revenue, operations, maintenance-and empower leaders to take proactive actions.

Identify patterns and categories with precision, supporting risk scoring, churn prediction, and outcome classification.

Enhance customer experience and revenue through personalized recommendations powered by behavioral intelligence.

Optimize processes and decisions using prescriptive analytics, multi-variable optimization, and AI-assisted planning.

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Where Our AI Services Fit in the Enterprise

Business Outcomes

• Executives: Prioritize initiatives and measure ROI
• Technology Teams: Build secure, scalable platforms
• Business Units: Automate work, improve decisioning, reduce delays
• Compliance: Govern risk, privacy, and regulated operations

Who This Is For

• Organizations starting or scaling enterprise AI initiatives
• Businesses moving from pilots to production systems
• Leadership teams requiring value, governance, and clarity
• Regulated sectors requiring oversight and controlled adoption

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Where Our AI Services Fit in the Enterprise

Frequently Asked Questions

Find answers to common questions about our Artificial Intelligence Services.

Centric offers a wide range of AI services designed to help businesses at every stage of their AI journey. Our services include AI Strategy and Governance, Custom AI Agent Development, AI-Augmented Application Development (for Legacy System Modernization), and Microsoft Copilot/Azure AI Integration. We guide companies from initial concept to full implementation, ensuring that AI solutions align with their business objectives and deliver measurable results.

Centric ensures your AI initiatives are aligned with your core business objectives while building a strong governance framework. This includes setting up AI Centers of Excellence (CoE), defining clear ethical guidelines for AI use, and preparing your data infrastructure to support scalable AI solutions that drive business growth.

AI-Augmented Development is our unique approach to modernizing legacy systems. By combining expert consultants with our specialized AI agent framework, we can optimize and untangle complex systems much faster—cutting down the time required by 50-80% compared to traditional methods. This leads to significant cost savings, improved system performance, and a more efficient development process.

Yes, Centric designs and deploys custom AI agents tailored to your specific needs. These AI agents can autonomously manage complex workflow automation, such as recruitment automation, healthcare data processing, and service management, while ensuring human oversight at key decision points to maintain quality and accountability.

Data security and privacy are our top priorities. We work within your existing secure cloud environments, ensuring that you retain full ownership of your intellectual property. With our Responsible AI approach, your proprietary data will never be used to train public AI models, keeping it protected and confidential.

Centric specializes in deploying and optimizing Microsoft Copilot within your organization. We help integrate Copilot agents seamlessly into your existing ecosystem, ensuring maximum productivity, and we provide training to ensure your team uses these tools effectively.

Contact us
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Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.

Fancy a coffee, virtual or physical? It's on us – let's connect!

Contact us
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Spanning 8 cities worldwide and with partners in 100 more, we're your local yet global agency.

Fancy a coffee, virtual or physical? It's on us – let's connect!